Welcome to Behaviour Support Pathways, a specialist provider of Positive Behaviour Support (PBS) based in Metro Melbourne, Victoria. We are part of Competent Care Pty Ltd and a registered NDIS provider. We work closely with participants (including those with autism, intellectual disability, or psychosocial disability), families, carers and support coordinators to create a safe, supportive environment where everyone can thrive. Our team listens to you and your loved ones, focusing on understanding the person behind the behaviour.
Positive Behaviour Support is an evidence-, value- and rights-based approach that focuses on improving a person’s quality of life. We use this person-centred, strength-based approach to design practical strategies. By understanding the why behind behaviours and teaching new skills, we help participants build independence, confidence and positive connections. Our warm, respectful team ensures that you feel supported at every step.
We offer a full suite of specialist PBS services under the NDIS, including:
We identify what triggers or maintains behaviour by observing, interviewing and gathering data. This thorough assessment helps us understand your unique needs.
We develop personalised, practical plans that outline strategies to address behaviours. A BSP meets your needs while respecting your dignity and improving quality of life. It includes proactive supports (like teaching new skills or adjusting the environment) and clear responses if behaviours occur.
Behaviour support is a journey. We regularly follow up, celebrate successes, and tweak the plan so it continues to meet your goals.
We help you put the plan into action. This may include training families, support staff and carers in the new strategies, providing resources, and checking in regularly. We monitor progress and adjust the plan as needed to ensure it works for you.
Our approach is always positive, respectful and focused on you. We believe in building on strengths and creating a supportive environment.
We put you at the centre. Our plans are tailored to your strengths, preferences and goals. We involve you, your family and support network in every decision, making sure you have choice and control.
Our practitioners follow the NDIS Positive Behaviour Support Capability Framework, which outlines the skills and knowledge for high-quality PBS. We use interventions supported by research, always focusing on improving quality of life.
Our team includes qualified behaviour support practitioners, psychologists and allied health professionals. We work hand-in-hand with support coordinators, therapists, teachers and other carers to create a seamless support network. You get a partner who understands NDIS processes and values teamwork.
We are a fully registered NDIS specialist behaviour support provider, meeting all Practice Standards. All our work follows NDIS rules designed to protect your rights and reduce restrictive practices. You can trust that our service is safe, ethical and held to the highest quality.
We are based in Melbourne and proud to serve the community. We offer flexible support – whether you meet us in person or via telehealth – and are keen to expand our services across Victoria.